We place IT operations professionals who keep enterprise environments running — from NOC engineers to IT operations managers who drive process maturity and service reliability.
Remote · Enterprise · $120–145k · ITIL, ServiceNow, team of 8, multi-site
Apply →Remote · Mid-Market · $55–70/hr · ITSM module admin, workflow automation
Apply →Remote · Financial Services · $90–110k · P1 incident command, war room facilitation
Apply →An IT operations recruiter specializes in placing professionals who keep IT systems running — NOC engineers, ITSM practitioners, change managers, incident managers, and IT operations leadership. We understand ITIL frameworks and the operational mindset that makes strong ops professionals.
We recruit for all ITIL-aligned IT operations roles including Incident Manager, Problem Manager, Change Manager, Service Catalog Manager, CMDB Administrator, and Service Desk Manager. ITIL v4 Foundation and Managing Professional certifications are evaluated based on role seniority.
IT Operations Managers typically command $95,000–130,000 for direct hire roles. Directors of IT Operations range from $130,000–175,000. NOC engineers and senior ITSM analysts run $55,000–85,000 annually.
Yes. IT operations management and ITSM roles have moved significantly to remote-first models, particularly with cloud-based ITSM platforms. We place IT ops managers nationally and evaluate their experience leading distributed teams.
Our candidate network includes professionals experienced with ServiceNow (CSM, ITSM, ITOM modules), Jira Service Management, BMC Remedy/Helix, Cherwell, Ivanti, and Freshservice. We match platform experience to your specific environment.